- Part 1 – Orientation & RSA Overview
- Part 2 – Enclosure 1 (RSA Workflow & Integrity)
- Part 3 – Enclosure 2 (Teacher I Scoring)
- Part 4 – Enclosure 3 (SA Hiring & Leadership)
- Part 5 – Enclosure 4 & 5 (RT & NT Hiring)
- Part 6 – Annexes A–P Toolkit (Documentation System)
- Part 7 – FAQs + Strategies + Grievance Guide
PART 7 – Your Complete RSA Guide: Most Asked Questions, Proven Strategies & Grievance Process
This final part completes the RSA Series by answering the most frequent questions, sharing proven, field-tested strategies for applicants and HRMPSB members, and clarifying the grievance/protest system using the official annexes.
Parts 1–6 explained what RSA is and how it works. This part explains HOW YOU WIN within the system — ethically, correctly, and strategically.
Frequently Asked Questions (FAQs)
1. Why are my scores different from what I computed?
Because RSA scores must go through:
- initial evaluation (Annex C)
- validation (Annex F)
- HRMPSB deliberation (Annex H)
Applicants only see the scoring rubric. HRMPSB sees the evidence. If the evidence is incomplete, unclear, inconsistent, or unverifiable, the score may be adjusted.
2. Why did some of my trainings get zero points?
L&D certificates are scored only if:
- the hours are clear
- the topic is relevant to the position
- the provider is legitimate
- completion is verifiable
If one of these is missing, HRMPSB may award reduced or zero points under Annex F.
3. Do volunteer experiences count?
Yes, if the applicant submits:
- Designation Orders
- Certificates of Service
- Attendance sheets
- Accomplishment reports proving your work
Merely participating or being “present” does not earn points.
4. Why are demo teaching and BEI so important?
They evaluate what your documents cannot:
- actual teaching ability (T1)
- leadership decision-making (SA)
- technical problem-solving (NT roles)
They prevent “paper-only” scoring and ensure competency.
5. Can HRMPSB change raw scores?
Yes, through Annex F (verification) and Annex H (deliberation). Any change must be evidence-based and documented.
6. Can an applicant request their score sheet?
Yes. Applicants may request their rating through proper channels based on transparency policies.
7. Can applicants protest their ranking?
Yes — with Annex M (Protest). The SDS resolves it using Annex N (Resolution Form).
8. Do connections or influence matter in RSA?
No. RSA is deliberately built to block undue influence through:
- complete transparency (Part 1)
- standardized scoring (Parts 3–5)
- document-based validation (Part 6)
- signed HRMPSB deliberation minutes (Annex H)
Influence cannot override documented evidence.
Most Reliable Applicant Strategies (Fail-Proof)
1. Prepare a Clean, Tagged, Numbered Evidence Folder
The strongest applicants always follow this structure:
- Section 1 – Eligibility & Education
- Section 2 – L&D (ordered from strongest to weakest)
- Section 3 – Experience Documentation
- Section 4 – Accomplishments
- Section 5 – Specialized Certifications
- Section 6 – Performance Ratings
- Section 7 – Additional Required Documents
Everything is arranged in the same order as the scoring rubric to speed up HR validation.
2. Align Your Evidence with the Scoring Tool — EXACTLY
Example:
- If the scoring rubric requires “leadership experience,” the evidence must show “leadership tasks” — not “teaching tasks.”
- If the rubric requires “relevance,” your training titles should match the competencies.
3. Use STAR Answers in BEI
Write 4–6 STAR stories for common themes:
- Conflict resolution
- Innovation
- Classroom management (Teacher I)
- Leading teams (SA)
- Process improvement (NT)
STAR stories dramatically improve BEI performance.
4. Maximize Every Valid Point — Do Not Leave Sections Empty
Applicants frequently lose 4–10 points simply because they:
- ignored small trainings
- failed to document volunteer work
- did not include assignment orders
- forgot performance ratings
5. Use the Annex Map as Your Guide (From Part 6)
The Annex Map shows which document is used for which RSA step. Applicants who understand the annexes know exactly how HRMPSB scores and validates claims.
Most Reliable HRMPSB/HR Strategies
1. Always Validate Evidence Using Annex F
This prevents manipulation or inflating of points.
2. Reference Annex H (Deliberation Minutes) for All Decisions
All score changes must be traceable.
3. Apply Scoring Tools Strictly as Written in Enclosures 2–5
Consistency ensures fairness.
4. Respond to Protests Using Annex M & N
Avoid informal explanations. Follow the official forms.
The Grievance Guide (How Protests Work)
Step 1: Applicant Submits Protest (Annex M)
- must be filed within the prescribed period
- must clearly state the disputed item
- must include supporting documents
Step 2: HR Accepts and Acknowledges the Protest
Step 3: SDS Reviews Evidence & Annex H
The SDS checks whether:
- procedures were followed
- evidence was scored correctly
- deliberation notes justify the result
Step 4: SDS Issues a Decision (Annex N)
All decisions must be:
- written
- signed
- based on official annexes and scoring tools
How Part 7 Completes the RSA Series
This post completes all interconnections across the RSA guide:
- Part 1 – WHY RSA exists
- Part 2 – WHO implements RSA and HOW
- Parts 3–5 – WHAT is scored for each job group
- Part 6 – HOW scores and decisions are validated
- Part 7 – HOW applicants succeed and HOW issues are resolved
Together, these form a complete, school-friendly, HR-friendly, applicant-friendly RSA learning hub.

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